Frequently Asked Questions

  • What are your operating hours?

    Care is available Monday–Friday, 7:30 AM–5:00 PM.

  • Is my child safe here?

    Yes. Safety, supervision, and consistency are always the priority.

  • How will I know how my child is doing?

    Communication matters here. Questions are always welcome, updates are shared, and trust is built through openness and consistency.

  • Do I still pay if my child is absent?

    Yes, tuition reserves your child’s spot.

  • How do I make payments?

    PayPal, Zelle, Square, Check, or Cash.

  • What age groups does LROS cater to?

    LROS provides small-group, play-based, home-based care for littles ages 1 month–5 years.

  • Will my child get individual attention?

    Absolutely. We intentionally keep our group small so each little is known, supported, and cared for as an individual — not just part of a crowd.

  • How do you handle big emotions?

    With patience and calm guidance. Littles are allowed to have emotions here. We help them learn how to work through those feelings in healthy, age-appropriate ways.

  • What if I'm late for pick up?

    Please notify me as soon as possible. Late fees apply according to the enrollment agreement.

  • Do I pay during vacations/holidays?

    Yes, they are included with tuition.

  • What matters most here?

    The children feel safe, parents feel confident, and everyone feels respected.

  • What if my child needs time to adjust?

    That’s completely normal. We move at your little’s pace and focus on building comfort and trust gently—especially for first-time littles.

  • What if my child becomes sick?

    You’ll be contacted promptly and asked to pick up within one hour.

  • Can I visit during the day?

    Yes, with advance notice. If you visit during care hours, your little will leave with you and may return afterward.

  • Are you licensed?

    We are a licensed business through the state of Virginia.